No Such Thing As Full Refund

Thursday, December 15, 2011 2 Comments A+ a-

From this few months experience that i have encountered, mostly all online deals are not refundable.Those are My Deals, I Love Discount, Dealmates and WeBuy. Currently, the most impressive deals i can think of in terms of customer service is Jack Cow. But as you can see Groupon, they always publish in their website and even in newspaper that they guarantee customer will 100% promises for full refund and dissatisfaction.But i am not so sure how true it is .

Because i really lost confidence to purchase those online deals unless the deals is really worth the value and not too expensive.As i can imagine, if i am not satisfy with the food and services, i will have no where to get my rights and my complains to these online companies.They will require us to deal direct with the merchant. But what if merchant also cannot give us a full refund? They will insists and will just earn the profit.They will not accept our complains and there is nothing to be done.That is so far i have experience before and i am also really upset with the online companies (customer services dept) who doesn't pick up the call and check their email. Some even are rude when replying the email blaming us customers! Where is our rights?!


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Jessie Koo
AUTHOR
December 16, 2011 at 8:34 AM delete

no need to deal with the person. lodge a complain to tribunal then it will be much faster. ;)

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yee
AUTHOR
December 16, 2011 at 4:51 PM delete

yaya agree.really lousy customer service

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